Billing Terms & Conditions
Welcome to Ranoshop — your online store specializing in bedding products such as quilt sets, comforter sets, and duvet cover sets. By accessing and shopping on our website, you agree to comply with the Billing Terms and Conditions outlined below. These terms are designed to ensure a transparent, secure, and convenient shopping experience for all our customers across the United States.
1. Payment Methods
At Ranoshop, we accept payments via PayPal and credit/debit cards (including Visa, MasterCard, American Express, and Discover) processed through the PayPal gateway. When you place an order on our website, you confirm that you have the right to use the selected payment method. By submitting your order, you authorize us or our designated payment processor to charge your payment method for the total amount, including applicable shipping fees.
If your payment information cannot be verified, is invalid, or is declined, your order may be put on hold or canceled. You must promptly resolve any payment issues to allow us to process your order smoothly.
2. Order Verification and Fraud Protection
All orders placed through Ranoshop will be reviewed and verified before shipping. We reserve the right to refuse to process any order if we detect signs of fraud, unauthorized activity, or suspicious behavior. In some cases, we may contact you via the email or phone number you provided to verify your information before continuing with your order.
Ranoshop also reserves the right to refuse shipment to certain addresses if fraudulent activity is suspected. Our goal is to ensure safety for both you and our payment system.
3. Updating Payment and Account Information
As a customer, you are responsible for providing accurate, complete, and up-to-date purchase and account information when shopping at Ranoshop. This includes your email address, billing address, payment card details, and other account information. Failure to keep this information current may delay or prevent order verification, payment processing, or delivery.
4. Pricing and Service Changes
Product prices displayed on Ranoshop are public and may change at any time without prior notice. We reserve the right to adjust, modify, or discontinue any product or service as needed. If prices change after you place an order, the price at the time of your order will be honored. Ranoshop is not responsible to you or any third party for any price changes, interruptions, or discontinuation of service.
5. Product Availability and Inventory
We strive to keep our product information and inventory status accurate and up-to-date. However, due to high order volumes or circumstances beyond our control, some products may become unavailable after you have placed your order. In such cases, we will promptly notify you and either issue a full refund or suggest an alternative product if appropriate. We apologize for any inconvenience and appreciate your understanding.
6. Order Cancellation
Ranoshop reserves the right to cancel any order for reasons including inaccuracies in product or pricing information, system errors, or suspected fraudulent activity. Some orders may require additional verification before acceptance. If your order is canceled, we will contact you as soon as possible to explain the reason and offer a refund or suitable alternative.
7. Taxes and Shipping Fees
All orders are subject to a flat shipping fee of $6.99, which will be clearly displayed in your cart and during checkout. Please note that product prices do not include sales tax. If applicable in your location, you are responsible for paying any required taxes in accordance with local regulations.
8. Right to Refuse Service
To maintain a safe and honest shopping environment, Ranoshop reserves the right to refuse service to any customer who abuses the platform, provides false information, or violates our terms of use. These decisions are made to protect all consumers within our system.
9. Customer Support Contact
If you have any questions about our billing policies or need assistance with your order, please do not hesitate to contact our customer support team at:
- Email: [email protected]
- Business Hours: Monday – Friday, 8:30 AM – 5:30 PM (EDT)